Customer Service/Telemarketing Quận 12

- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.

- Providing accurate, valid, and complete information by using the right tools, methods, and processes.

- Report immediately serious cases/ inconstant situations.

- Ensuring a high level of customer service and a positive guest experience.

- Proactive update information/ knowledge about customer service.

- Have experience in Customer service roles or any relevant roles

- Good at English (Speaking, listening, writing, and reading)

- Proven experience of advising and supporting internal and external customers is an advantage

Probation 2 months, full 100% salary

14AL, Social Insurance, 13th Pay, nightshift and OT allowance.

- Accident insurance 24/7.

- 14 days of leave/year.

- 13th Monthly Salary.

- Annual Health Checkup.

- Working in a dynamic, professional environment with many opportunities for advancement.